Holiday Resort Accommodation Supervisor
3 weeks ago
We are seeking an experienced and motivated individual to join our team as an Assistant Accommodation Manager at Away Resorts Ltd. This is an exciting opportunity to work in a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts.
About the RoleWe are looking for someone who has previous Supervisory or Management experience in a fast-paced role, preferably in housekeeping or cleaning. You will be responsible for leading and motivating the Accommodation team, ensuring guest accommodation is ready for arrivals to the highest of standards, and working together with other managers in the park to deliver an exceptional guest experience.
You will also be responsible for ensuring maintenance works are carried out, cleaning and equipment stocks are sufficient, and that the team have the tools, materials, and resources to do their jobs well. Additionally, you will champion and implement Health and Safety policies to ensure team and guest safety, and deputise for the Accommodation Manager when necessary.
Key Responsibilities- Lead and motivate the Accommodation team to deliver exceptional guest experiences.
- Ensure guest accommodation is ready for arrivals to the highest of standards.
- Assist in recruiting, managing, and developing the Accommodation team.
- Work together with other managers in the park to deliver an exceptional guest experience.
- Ensure maintenance works are carried out, cleaning and equipment stocks are sufficient, and that the team have the tools, materials, and resources to do their jobs well.
- Champion and implement Health and Safety policies to ensure team and guest safety.
We are looking for someone who has:
- Previous Supervisory or Management experience in a fast-paced role.
- Experience in housekeeping or cleaning and a thorough understanding of the standards required.
- The ability to manage performance issues and situations of conflict assertively and empathetically.
- Good communication skills and able to adapt style to people at all levels.
- Excellent problem-solving skills.
- A proactive mindset and able to make decisions under pressure.
- A friendly and helpful attitude and a strong focus on customer service delivery.
- A competitive salary of up to £35,000 per annum.
- Life Insurance.
- Discounts on Away Resorts Holidays.
- On Park Discounts.
- Awards and Recognition.
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