Post Sales Cruise Operations Coordinator

4 weeks ago


Manchester, United Kingdom Succeed Recruitment Full time

We are seeking a highly skilled Cruise Holidays Specialist to work with our clients in the cruise industry. This role involves post-sales amendments to tailor-made cruise packages, cancellations and changes made by customers and suppliers, schedule changes and amendments to flights, hotels, transfers and tours. Our ideal candidate will be able to deliver high levels of customer service while offering expert advice and personal recommendations.

Responsibilities:
  • Post sales amendments to tailor-made cruise packages
  • Cancellations and changes made by customers and suppliers
  • Schedule changes and amendments to flights, hotels, transfers and tours
  • Delivering high levels of customer service
  • Offering expert advice and personal recommendations
Requirements:
  • Previous cruise industry experience - essential
Benefits:
  • A basic salary up to £28,000
  • Monday – Friday, maximum 2 Saturdays a month
  • Working hours from 8am – 6pm on a rota basis
  • Fam trips
  • A day off on your birthday
  • Private medical health care

This role can be office based in Greater Manchester / Hybrid or Fully Homebased. If you're passionate about the cruise industry and delivering excellent customer service, we'd love to hear from you.



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