Customer Support Coordinator

2 days ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time

We have an exciting opportunity for a Customer Services Administrator to join our team in Burgess Hill. As a key member of our team, you will be responsible for providing administrative support to customers and brokers, including processing new business documents, membership documents, and renewals.

About the Company

Our client is a reputable and established organisation that specialises in insurance and financial services. They are committed to delivering exceptional customer service and are seeking a highly skilled and experienced Customer Services Administrator to join their team.

Key Responsibilities
  • Assist customer and broker enquiries via email, telephone and online live help/chat
  • Processing new business documents, membership documents, and renewals
  • Diary follow-ups
  • Ensuring compliance by following company policies, procedures, guidelines, as well as insurance and FCA regulations

We are offering a competitive salary of £25,000 per annum (pro rata) plus excellent benefits, including 20 days holiday (pro rata) plus all UK bank holidays. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please apply now.


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