Customer Service Expert
22 hours ago
Overview
We are seeking a skilled CUSTOMER SERVICE EXPERT to join our team at beBee Professionals in Great Yarmouth, United Kingdom.
Salary: We offer a competitive salary of approximately £25,000 per annum, commensurate with experience.
Job Description: As a CUSTOMER SERVICE EXPERT, you will be the primary point of contact for customers, providing exceptional service and resolving queries in a timely manner. Your responsibilities will include handling incoming calls, emails, and chat queries from customers, as well as providing accurate information regarding products and services.
Requirements:
- You should have previous experience in a customer service role.
- Excellent communication and problem-solving skills are essential.
- You must be able to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems is required.
- You should be able to work both independently and as part of a team.
- Flexible working hours, including weekends, may be required.
Benefits:
- We offer a competitive salary with performance-based incentives.
- A pension scheme and healthcare benefits are available.
- Training and development opportunities are provided.
- You will be part of a supportive work environment with clear career progression.
- Flexible working options are available.
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