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Hotel Receptionist
2 months ago
We are seeking a highly skilled and enthusiastic Receptionist to join our team at Dakota Glasgow. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.
Key Responsibilities- Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.
- Manage the Front Desk, handling check-ins, check-outs, and room assignments with accuracy and efficiency.
- Process payments, handle guest billing, and maintain accurate records.
- Collaborate with other departments to ensure excellent communication and provide support as needed.
- Offer additional services to enhance the guest experience, such as making restaurant reservations or providing directions.
- Minimum of two years' experience in a hospitality setting, preferably in a hotel environment.
- Excellent communication and interpersonal skills, with a genuine passion for delivering exceptional guest service.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Proficiency in property management systems and computer software.
- Strong administrative skills, with attention to detail and ability to prioritize tasks.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Discounts on hotel stays and other perks.