Account Manager

5 hours ago

London, Greater London, United Kingdom Agility PR Solutions Full time
{"h1": "Account Manager Job Description", "p": "At Agility PR Solutions, we are seeking a highly skilled Account Manager to join our team. As a key member of our sales team, you will be responsible for managing and growing a portfolio of existing accounts within our company's book of business.

Your primary goal will be to build strong relationships with clients, identify opportunities for growth, and deliver exceptional customer service.

Key Responsibilities:

* Serve as the primary point of contact for a portfolio of assigned accounts, overseeing the entire client experience in relation to our products and services.
* Build in-depth knowledge of customers' business priorities, challenges, and initiatives, building and maintaining trusting relationships.
* Develop and execute account plans to achieve revenue growth targets and increase customer satisfaction.
* Identify upsell and cross-sell opportunities within the existing account base and collaborate with other teams to drive revenue growth.
* Achieve high on-time renewal rates within the existing account base.
* Ensure the accuracy and completeness of customer data within our CRM system.
* Analyze account performance metrics and provide recommendations for improving account health.
* Provide regular updates to senior management on account activity and performance, including forecasting and pipeline management.
* Collaborate with the customer success team to ensure customer satisfaction and retention.

Requirements:

* 2+ years of sales experience focused on growing new business or existing business, preferably in a SaaS environment.
* Proven track record of achieving sales targets and growing accounts.
* Demonstrative experience with consultative selling techniques.
* Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
* Strong analytical skills and the ability to use data to drive business decisions.
* Ability to work independently, prioritize tasks, and manage time effectively.
* Knowledge of Salesforce or similar CRM software is preferred.

What We Offer:

* Fully remote work environment
* Collaborative culture – and key tools enabling it
* Competitive compensation package
* Pension Plan
* Life Assurance
* Group Income Protection
* Employee Assistance Program (EAP)
* Career Development & Progression opportunities
* Paid Vacation & Personal Days; and Sick days
* Flex Fridays in Summer, Week off between Christmas and New Years'
* No Meetings Fridays
"}

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