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Resident Liaison Officer

2 months ago


Hatfield Hyde, United Kingdom Resourcing Group Full time
Customer Liaison Officer Opportunity

We are seeking a skilled Customer Liaison Officer to join our team in Welwyn Garden City. As a key member of our social housing contractor, you will play a vital role in supporting our staff and maintaining effective communication with customers and clients.

Key Responsibilities:
  • Act as the primary point of contact for customer inquiries and issues
  • Support staff in resolving customer complaints and concerns
  • Maintain accurate records of customer interactions and feedback
  • Collaborate with site teams to ensure seamless communication and coordination
  • Conduct site visits to address customer concerns and provide support
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and conflict resolution skills
  • Proficiency in Microsoft Office and other relevant software
  • Availability to start ASAP
What We Offer:
  • Competitive salary up to £30,000 PA (D.O.E)
  • Weekly pay (Every Friday)
  • Company benefits
  • Opportunity to work with a well-established social housing contractor