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Resident Liaison Officer
2 months ago
We are seeking a skilled Customer Liaison Officer to join our team in Welwyn Garden City. As a key member of our social housing contractor, you will play a vital role in supporting our staff and maintaining effective communication with customers and clients.
Key Responsibilities:- Act as the primary point of contact for customer inquiries and issues
- Support staff in resolving customer complaints and concerns
- Maintain accurate records of customer interactions and feedback
- Collaborate with site teams to ensure seamless communication and coordination
- Conduct site visits to address customer concerns and provide support
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and conflict resolution skills
- Proficiency in Microsoft Office and other relevant software
- Availability to start ASAP
- Competitive salary up to £30,000 PA (D.O.E)
- Weekly pay (Every Friday)
- Company benefits
- Opportunity to work with a well-established social housing contractor