Service Delivery Associate
4 weeks ago
The Service Delivery Associate plays a vital role within the Service Delivery Office at Telefonica Tech, responsible for owning the operational relationship with assigned customers. This includes providing support for Tier 2 customers, developing an understanding of their business needs, and creating, owning, and updating documentation.
Key responsibilities include holding regular service reviews, driving improvements, and reporting on performance. The successful candidate will also support the Service Delivery Management team by assisting with reporting, promoting the use of standard documentation, and engaging in a number of activities to drive customer satisfaction and loyalty.
Key skills and experience required include strong relationship management skills, effective management of stakeholder relationships, and excellent understanding of ITIL. The ideal candidate will be highly enthusiastic, approachable, and motivated, with excellent communication, negotiation, and presentation skills.
Additional requirements include the ability to work in a rapidly expanding and fast-changing environment, with a strong work ethic and willingness to go the extra mile to get the job done. This is a hybrid role with some homeworking, but a requirement to travel to our offices in St Ives, Cambridge, London, and occasional visits to customer sites.
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Service Delivery Associate
4 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeJob Title: Service Delivery AssociateAt Telefonica Tech, we are seeking a highly motivated and organized Service Delivery Associate to join our Service Delivery Office (SDO). As a key member of our team, you will be responsible for developing and maintaining strong relationships with our Tier 2 customers, providing exceptional support and ensuring their...
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Service Delivery Associate
3 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeThe Service Delivery Associate plays a crucial role within the Service Delivery Office (SDO) at Telefonica Tech. This position is responsible for owning the operational relationship for assigned customers, providing support for Tier 2 customers, and developing an understanding of their business needs and requirements.The SDO is part of the wider Service...
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Service Delivery Associate
3 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full time• As a Service Delivery Associate at Telefónica Tech, you will develop an understanding of our customers' business needs and requirements to provide exceptional customer support.• You will work closely with the Service Delivery Management team to create, own, and update documentation for assigned customers, driving improvements and reporting on...
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Service Delivery Associate
1 week ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeJob Description:The Service Delivery Associate at Telefonica Tech works closely with customers to develop a deep understanding of their business needs and requirements. As a key member of the Service Delivery Office, this individual owns the operational relationship for assigned customers, providing support for Tier 2 customers and driving improvements to...
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Service Delivery Director
3 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeJob Title: Service Delivery DirectorJob Summary:The Service Delivery Director will be responsible for the end-to-end service delivery to clients, managing performance of services provided as per contractual obligation ensuring service levels are achieved. The Director will work closely with internal key stakeholders in delivering service excellence and...
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Customer Service Delivery Expert
1 week ago
Huntingdon, Cambridgeshire, United Kingdom Clancy Full timeThe RoleAs a Customer Service Delivery Expert at Clancy, you will be responsible for delivering exceptional customer service and resolving written complaints efficiently. Your strong organisational and analytical skills will enable you to work effectively with our SAP system, ensuring timely and accurate responses to customer inquiries.Key...
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Service Delivery Professional
3 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeJob Title: Service Delivery ManagerAs a Service Delivery Manager at Telefónica Tech, you will be responsible for overseeing the end-to-end service delivery to our clients, ensuring that service levels are achieved and performance is managed according to contractual obligations.Key Responsibilities:Client Liaison: Serve as the primary point of contact for...
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Service Delivery Manager
4 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeThe Service Delivery Manager will be responsible for delivering exceptional service to clients, ensuring performance meets contractual obligations and service levels are achieved. This role requires strong relationships with internal stakeholders and customers, driving service excellence and constant improvement.Key Responsibilities:Act as the primary point...
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Customer Experience Associate
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Customer Delivery Associate
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Service Delivery Manager
2 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeAs a Service Delivery Manager at Telefonica Tech, you will be responsible for delivering exceptional customer experiences across the entire service lifecycle. Your key objective will be to manage performance, ensure service levels are met, and drive constant service improvement.Key Responsibilities:Act as the primary point of contact for customers, fostering...
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Customer Delivery Driver
3 weeks ago
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Permit Officer
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Tesco Delivery Driver
7 days ago
Huntingdon, Cambridgeshire, United Kingdom Tesco Full timeAt Tesco, we're passionate about delivering exceptional customer experiences. As a Tesco Delivery Driver - Customer Service Expert, you'll play a crucial role in bringing this vision to life.About the RoleWe're looking for motivated and customer-focused individuals to join our team as Delivery Drivers. You'll be responsible for delivering groceries to...
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Night Shift Team Associate
4 weeks ago
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7.5t Delivery Driver
4 weeks ago
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Customer Delivery Driver
4 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and customer-focused Delivery Driver to join our team at Tesco. As a key member of our delivery team, you will be responsible for delivering excellent customer service and ensuring that our customers receive their shopping in a timely and efficient manner.Key ResponsibilitiesDeliver customer shopping trips in a safe and...
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Customer Delivery Driver
3 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Grafters Recruit Ltd Full timeJob Title: Customer Delivery DriverJob Summary:We are seeking a reliable and customer-focused delivery driver to join our team at Grafters Recruit Ltd. As a delivery driver, you will be responsible for delivering products to customers in a timely and professional manner.Key Responsibilities:• Ensure customer satisfaction by delivering products on time and...
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Dental Associate Vacancy
3 weeks ago
Huntingdon, Cambridgeshire, United Kingdom mydentist Full timeYour future as a dental professional starts with this exciting opportunity to join our esteemed practice at mydentistOur Huntingdon Practice offers a unique chance to build a fulfilling career in a modern, advanced, spacious, and centrally located 6 surgery practice.We have access to the latest equipment and materials, ensuring you have everything you need...
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7.5t Delivery Driver
4 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Staffing Match Full timeJob Title: 7.5t Delivery Driver - HuntingdonJob Summary: We are seeking a reliable and skilled 7.5t delivery driver to join our team at Staffing Match. As a 7.5t delivery driver, you will be responsible for safely completing deliveries in a 2-man crew, ensuring the proper representation of our client’s name, and providing exquisite customer service.Key...