Service Delivery Associate
1 week ago
The Service Delivery Associate plays a vital role within the Service Delivery Office at Telefonica Tech, responsible for owning the operational relationship with assigned customers. This includes providing support for Tier 2 customers, developing an understanding of their business needs, and creating, owning, and updating documentation.
Key responsibilities include holding regular service reviews, driving improvements, and reporting on performance. The successful candidate will also support the Service Delivery Management team by assisting with reporting, promoting the use of standard documentation, and engaging in a number of activities to drive customer satisfaction and loyalty.
Key skills and experience required include strong relationship management skills, effective management of stakeholder relationships, and excellent understanding of ITIL. The ideal candidate will be highly enthusiastic, approachable, and motivated, with excellent communication, negotiation, and presentation skills.
Additional requirements include the ability to work in a rapidly expanding and fast-changing environment, with a strong work ethic and willingness to go the extra mile to get the job done. This is a hybrid role with some homeworking, but a requirement to travel to our offices in St Ives, Cambridge, London, and occasional visits to customer sites.
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Service Delivery Associate
2 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeJob Title: Service Delivery AssociateAt Telefonica Tech, we are seeking a highly motivated and organized Service Delivery Associate to join our Service Delivery Office (SDO). As a key member of our team, you will be responsible for developing and maintaining strong relationships with our Tier 2 customers, providing exceptional support and ensuring their...
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Service Delivery Associate
3 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeJob Title: Service Delivery AssociateTelefónica Tech is seeking a highly motivated and organized Service Delivery Associate to join our team. As a key member of our Service Delivery Office, you will be responsible for developing and maintaining strong relationships with our Tier 2 customers, providing exceptional support and ensuring seamless service...
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Service Delivery Associate
3 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeJob Title: Service Delivery AssociateTelefónica Tech is seeking a highly motivated and organized Service Delivery Associate to join our team. As a key member of our Service Delivery Office, you will be responsible for developing and maintaining strong relationships with our Tier 2 customers, providing exceptional support and ensuring seamless service...
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Service Delivery Associate
6 days ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeThe Service Delivery Associate plays a crucial role within the Service Delivery Office (SDO) at Telefonica Tech. This position is responsible for owning the operational relationship for assigned customers, providing support for Tier 2 customers, and developing an understanding of their business needs and requirements.The SDO is part of the wider Service...
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Service Delivery Associate
2 days ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full time• As a Service Delivery Associate at Telefónica Tech, you will develop an understanding of our customers' business needs and requirements to provide exceptional customer support.• You will work closely with the Service Delivery Management team to create, own, and update documentation for assigned customers, driving improvements and reporting on...
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Service Delivery Manager
2 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeJob DescriptionThe Service Delivery Manager will be responsible for delivering exceptional service to our clients, ensuring that service levels are met and exceeded. This role requires strong relationship-building skills, with the ability to work closely with internal stakeholders and customers to drive service excellence.Key Responsibilities:Act as the...
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Service Delivery Manager
3 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeJob DescriptionThe Service Delivery Manager will be responsible for delivering exceptional service to our clients, ensuring that service levels are met and exceeded. This role requires strong relationship-building skills, with the ability to work closely with internal stakeholders and customers to drive service excellence.Key Responsibilities:Act as the...
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Service Delivery Manager
2 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeJob DescriptionThe Service Delivery Manager will be responsible for delivering exceptional service to our clients, ensuring that service levels are met and exceeded. This role requires strong relationship-building skills, with the ability to work closely with internal stakeholders and customers to drive service excellence.Key Responsibilities:Act as the...
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Service Delivery Manager
2 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeJob DescriptionThe Service Delivery Manager will be responsible for delivering exceptional service to our clients, ensuring that service levels are met and exceeded. This role requires strong relationship-building skills, with the ability to work closely with internal stakeholders and customers to drive service excellence.Key Responsibilities:Act as the...
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Service Delivery Director
5 days ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeJob Title: Service Delivery DirectorJob Summary:The Service Delivery Director will be responsible for the end-to-end service delivery to clients, managing performance of services provided as per contractual obligation ensuring service levels are achieved. The Director will work closely with internal key stakeholders in delivering service excellence and...
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Delivery Associate
1 month ago
Huntingdon, Cambridgeshire, United Kingdom Domino's Full timeDeliver with Domino'sWe are seeking a reliable and customer-focused Delivery Driver to join our team in Huntingdon. As a Delivery Driver, you will be responsible for delivering our delicious pizzas to customers in the local area.Key Responsibilities:Deliver pizzas and other food items to customers in a timely and efficient mannerProvide excellent...
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Delivery Associate
1 month ago
Huntingdon, Cambridgeshire, United Kingdom Domino's Full timeDeliver with Domino'sWe are seeking a reliable and customer-focused Delivery Driver to join our team in Huntingdon. As a Delivery Driver, you will be responsible for delivering our delicious pizzas to customers in the local area.Key Responsibilities:Deliver pizzas and other food items to customers in a timely and efficient mannerProvide excellent...
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Service Delivery Manager
3 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full time{"Job Title: Service Delivery Manager Job Summary: As a Service Delivery Manager at Telefonica Tech, you will be responsible for delivering exceptional service to our clients, ensuring that their needs are met and exceeded. You will work closely with internal stakeholders to build strong relationships and drive service excellence. Key Responsibilities: *...
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Service Delivery Manager
3 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full time{"Job Title: Service Delivery Manager Job Summary: As a Service Delivery Manager at Telefonica Tech, you will be responsible for delivering exceptional service to our clients, ensuring that their needs are met and exceeded. You will work closely with internal stakeholders to build strong relationships and drive service excellence. Key Responsibilities: *...
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Service Delivery Manager
1 week ago
Huntingdon, Cambridgeshire, United Kingdom Telefonica Tech Full timeThe Service Delivery Manager will be responsible for delivering exceptional service to clients, ensuring performance meets contractual obligations and service levels are achieved. This role requires strong relationships with internal stakeholders and customers, driving service excellence and constant improvement.Key Responsibilities:Act as the primary point...
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Customer Delivery Associate
7 days ago
Huntingdon, Cambridgeshire, United Kingdom Grafters Recruit Full timeJob Role:To provide exceptional customer service and ensure a positive experience for our customers by delivering products on time and to their desired location.Key Responsibilities:Deliver products to customers in a courteous and professional manner.Ensure compliance with all transport legal requirements and company policies.Engage with customers to...
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Customer Service Specialist
1 month ago
Huntingdon, Cambridgeshire, United Kingdom Clancy Full timeThe RoleWe are seeking a highly organized and analytical individual to join our team as a Customer Service Specialist. As a key member of our customer-facing team, you will be responsible for resolving written complaints in a timely and efficient manner.Key ResponsibilitiesManage customer contact through written form and respond within the levels of service...
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Customer Service Specialist
1 month ago
Huntingdon, Cambridgeshire, United Kingdom Clancy Full timeThe RoleWe are seeking a highly organized and analytical individual to join our team as a Customer Service Specialist. As a key member of our customer-facing team, you will be responsible for resolving written complaints in a timely and efficient manner.Key ResponsibilitiesManage customer contact through written form and respond within the levels of service...
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Delivery Assistant
4 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Staffline Operations Full timeJob Title: Drivers MateStaffline Operations is seeking reliable and hardworking individuals to work as Delivery Drivers' Assistants in Huntingdon. You will be working with a well-established furniture business, known for its commitment to quality and customer satisfaction. As a key part of the delivery team, you will assist in delivering and setting up beds...
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Delivery Driver
4 weeks ago
Huntingdon, Cambridgeshire, United Kingdom Dreams Ltd Full timeAt Dreams Ltd, we believe that work should be a place where people feel valued and supported. As a Delivery Driver, you will play a key role in helping us achieve this goal by delivering high-quality home delivery services to our customers.The role: This is an exciting opportunity to join our delivery team and be part of a company that is passionate about...