Quality Assurance and Control Manager

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Allica Bank Full time
About the Role
As a Quality Assurance and Control Manager at Allica Bank, you will play a critical role in ensuring the effective implementation of our operational risk management framework. You will work closely with the QA/QC Team Leader to develop and maintain a robust first-line operational risk assurance and control framework that identifies and mitigates potential risks to the business.

Your key responsibilities will include assisting in the training of staff to complete quality assurance checks, overseeing the completion of these checks, and making recommendations for the development and introduction of new and/or enhanced controls. You will also be responsible for supporting the review of all key operational processes and procedures to assure that all key failure points are identified and appropriately flagged.

We are looking for an experienced professional who has a strong understanding of operational risk management principles and practices. The ideal candidate will have experience in front and back office operations, customer call centers, and change management processes. A proven track record of implementing strategies to identify and mitigate operational risks is also essential.

Our salary range for this position is £65,000 - £85,000 per annum, depending on experience, plus benefits including pension contributions, discretionary bonus scheme, and private health cover.

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