Operations Manager

1 month ago


Eastbourne, East Sussex, United Kingdom Refuel Talent Full time

Overview

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  • The Refuel Talent company is seeking a highly skilled Operations Manager - Fuel Retail to join our team.
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We are looking for someone with a proven track record in the forecourt and/or retail sector, who can provide leadership and guidance to Store Managers and their teams to promote a successful business.

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About the Role

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  • This role will involve ensuring the overall profitability of company owned stations, implementing policies and procedures, and communicating effectively with nominated suppliers and third parties.
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You will be responsible for carrying out monthly fuel audits, regular Shop and Forecourt Reviews, and monitoring performance to identify areas for improvement.

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Key Responsibilities

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  • To manage and monitor performance of Store Managers and staff at each station, ensuring good customer practice is consistently applied.
  • To ensure effective and correctly merchandised promotional activity, within the shop and forecourt, to maximise sales and increase customer base.
  • To liaise with outside contractors to establish and manage all maintenance issues as well as monitoring all equipment downtime.
  • To supervise, give guidance and motivate Store Managers through the use of station reviews and audits to enable them to promote a successful business.
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Requirements

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  • A good level of numeracy and attention to detail.
  • To operate effectively and efficiently and achieve given objectives within given time deadlines.
  • High self-motivation and discipline, outstanding communication skills, ability to work demanding hours and prioritise duties.
  • A good people manager with ability to inspire, motivate and lead a team.
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Benefits

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  • The successful candidate will be rewarded with a competitive salary package, reflecting their experience and qualifications.
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What We Offer

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  • A dynamic and fast-paced working environment.
  • Ongoing training and development opportunities.
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Contact Us

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  • For further information on this role, please contact Ellie in the Pink Office.


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