Leadership and Development Coordinator
2 days ago
Join Our Team:
Coburg Banks is seeking an experienced Contact Centre Team Leader to lead our Client Experience team. As a key member of our leadership team, you will be responsible for guiding and developing a team of circa 10-15 colleagues, driving exceptional service delivery and contributing to the company's objectives.
The Job Description:
- Lead a team of circa 10-15 colleagues in the Client Experience contact centre.
- Provide coaching, guidance, and support to develop team members' skills and knowledge.
- Identify areas for improvement and implement changes to enhance team performance and productivity.
What We Offer:
A competitive salary of £27,500 per annum, plus a range of benefits including pension scheme, health insurance, critical illness cover, childcare vouchers, and discounted gym membership.
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