Leadership and Development Coordinator

2 days ago


Birmingham, Birmingham, United Kingdom Coburg Banks Full time

Join Our Team:

Coburg Banks is seeking an experienced Contact Centre Team Leader to lead our Client Experience team. As a key member of our leadership team, you will be responsible for guiding and developing a team of circa 10-15 colleagues, driving exceptional service delivery and contributing to the company's objectives.

The Job Description:

  • Lead a team of circa 10-15 colleagues in the Client Experience contact centre.
  • Provide coaching, guidance, and support to develop team members' skills and knowledge.
  • Identify areas for improvement and implement changes to enhance team performance and productivity.

What We Offer:

A competitive salary of £27,500 per annum, plus a range of benefits including pension scheme, health insurance, critical illness cover, childcare vouchers, and discounted gym membership.



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