Customer Service Liaison
3 days ago
Job Summary
We are seeking a Customer Service Liaison to join our team at AWD online Careers in Aberdeen, Scotland. As a Customer Service Liaison, you will provide face-to-face and telephone advice to customers, advising them on energy efficiency and heating options.
About the Role
The successful candidate will work as part of a growing busy team, providing support to customers and offering impartial advice and information. The role involves home visits, but there is also an expectation to attend the office when requested to do so.
Key Responsibilities
- Provide exceptional customer service through face-to-face and telephone interactions
- Offer advice and information on energy efficiency and heating options
- Work collaboratively with the team to achieve business objectives
Requirements
To be successful in this role, you will require previous experience working in an administration or customer-facing role, with good written and verbal communication skills, organisational skills, and proficiency in Microsoft Office.
Benefits
The salary for this position is £22,500 per annum, plus benefits. The company offers a hybrid working arrangement, allowing employees to work from home and either the office in Aberdeen or Dundee.
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