Customer Service and Administration Coordinator
3 weeks ago
We are seeking an exceptional individual to join our team as a Lodge Manager at one of our retirement developments in Martock, Somerset. The ideal candidate will have experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.
About You
To succeed in this role, you will need to have a passion for excellent customer service and be able to work effectively with a range of stakeholders, including residents, contractors, and suppliers. You will also need to be computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook.
Benefits
In addition to the competitive salary and benefits package, we offer a range of opportunities for professional development and qualifications. Our company values TORCH: Trust/Openness/Respect/Communication/Honesty, which we believe are essential for delivering excellent customer service and building strong relationships with our residents.
How You Will Be Rewarded
You will be rewarded with:
- Annual holiday entitlement of 24 days + Bank Holidays.
- A day off on your Birthday.
- Life Assurance.
- Eye Care reimbursement.
- Colleague Introduction reward scheme.
- Professional development and qualifications.
- Thorough induction and ongoing training.
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