Accommodation Operations Manager

3 weeks ago


Liverpool, Liverpool, United Kingdom Acorninsure Full time
{"Key Responsibilities": "

As a key member of our Accommodation team, you will be responsible for maintaining department KPIs, resolving team queries, and improving team performance through coaching and training. You will also support audit reporting, feedback, and quality control, while contributing to the development and implementation of new team processes and training programs.

Additionally, you will utilize your experience and knowledge to provide mentoring and side-by-side coaching to all staff, completing 1-2-1 training/development sessions, and return to work interviews. You will also support general day-to-day team leadership, including administrative tasks, daily plans, and workload allocation.

", "Requirements": "

We are looking for a motivated and results-focused individual with excellent communication and interpersonal skills. You should have a positive can-do attitude, excellent time management, planning, and organizational skills, with the ability to prioritize workloads and deliver on challenging deadlines.

You will also be able to communicate effectively at all levels, both verbally and in writing, with a great attention to detail and a polite and professional demeanor.

", "About Us": "

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across the UK. We help over 50,000 customers find a policy that meets their needs and provides peace of mind.

", "What We Offer": "

We provide full training and continuous coaching in-house, giving you the tools necessary to grow your career with the business. You will have access to enhanced annual leave entitlement, additional buy and sell holidays, company sick pay scheme, and a comprehensive mental health support system.

We also offer a wide range of benefits, including a cycle to work scheme, free eye test vouchers, and a contribution towards frames, regular employment engagement, and ongoing competitions with fantastic prizes.

"}

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