Support Coordinator Specialist

2 weeks ago


Birmingham, Birmingham, United Kingdom The Fuel Store Full time
Job Overview: As a Support Coordinator Specialist, you will provide high-quality customer service, respond promptly to customer needs, and resolve issues efficiently. You will also maintain accurate records, ensure timely processing, and handle customer escalations effectively.

The ideal candidate will have at least 1 year's experience in a similar Customer Service contact centre role, possess excellent communication and listening skills, and be able to analyze complex issues and provide creative solutions. Experience using Office 365 software, including Word, Excel, and Outlook, is also essential.

As a valued member of our team, you will enjoy a range of benefits, including pension scheme eligibility after 12 weeks of continuous employment, health & wellbeing support, holiday entitlement, and career progression opportunities.

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