Leisure Support Professional

4 days ago


Fareham, Hampshire, United Kingdom Thwaites Full time

We are seeking a highly approachable and enthusiastic Leisure Support Professional to join our team at Thwaites. As a Spa Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience.

Key responsibilities include:

  • Greeting every guest with a smile and ensuring they feel at ease
  • Providing exceptional hospitality and support to all visitors
  • Upselling treatments, products, and facilities to enhance their spa experience
  • Informing guests about our spa's facilities and offering advice and assistance when needed
  • Maintaining high standards of spa procedures and protocols

To succeed in this role, you will need to be calm under pressure and able to react effectively to unexpected situations. You will also be required to complete pool tests as necessary and have an awareness of pool plant operations, which can be trained on the job.

As a member of our team, you will enjoy a rewarding role with opportunities for career progression. Our benefits package includes:

  • A competitive salary of approximately £25,000 per annum, negotiable based on experience
  • Wagestream - access up to 40% of your wages each week as you earn them
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Life assurance
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Bespoke training programmes accessible to all
  • An engaging and supportive work environment

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