Leisure Services Associate

2 days ago


Fareham, Hampshire, United Kingdom Thwaites Full time

Spa Assistant Wanted

We are seeking a friendly and enthusiastic Spa Assistant to join Thwaites as a Spa Receptionist. The ideal candidate will provide exceptional hospitality and ensure a warm welcome for all guests.

  • Greet every guest with a smile and a personalized welcome
  • Provide outstanding service and support to all visitors
  • Upsell treatments, products, and facilities to enhance the guest experience
  • Inform guests about spa facilities, offer advice, and provide assistance when needed
  • Ensure adherence to spa procedures and protocols

The successful candidate will be calm under pressure, able to react effectively to unexpected situations, and demonstrate a willingness to learn and grow.

In return, we offer:

  • A competitive salary of £28,000 per annum, taking into account the expected annual increase in wages and performance-based bonuses
  • Wagestream: access up to 40% of wages as earned each week
  • Annual leave entitlement is 30 days rising to 35 days after 5 years with the company
  • Health cash plan providing additional financial protection
  • Generous employee discounts available on spa services and other benefits
  • Life assurance providing peace of mind for you and your loved ones
  • Employee Assistance Programme offering confidential support
  • Enhanced maternity and paternity pay supporting family growth
  • Bespoke training programmes tailored to individual needs
  • An engaging and supportive work environment fostering professional growth

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