Fashion Sales Ambassador

3 weeks ago


Edinburgh, United Kingdom Max Mara Fashion Group Full time
About Max Mara Fashion Group

Max Mara Fashion Group is a renowned leader in the world of fashion, recognized for its innovative approach to modern pret-à-porter style. Founded in 1951, the company has been dedicated to providing high-quality, feminine clothing that embodies excellence in industrial processes.

Job Title: Marella Sales Assistant (Full Time) – Harvey Nichols – Edinburgh

Key Objectives:

  • To provide exceptional customer service, ensuring a seamless shopping experience that meets and exceeds expectations.
  • To contribute to the achievement of store objectives, focusing on quantity and quality metrics, including budget, turnover, and profitability.

Responsibilities:

  1. Customer Service: To engage with customers, addressing their needs, and providing assistance during the purchase process.
  2. Store Operations: To manage the warehouse, ensuring it is organized and well-maintained, with proper storage and display of merchandise.
  3. Sales and Payment Processing: To receive payment from customers, handling cash, credit cards, vouchers, or automatic debits, while maintaining accurate records.
  4. Visual Merchandising: To create visually appealing displays, adhering to VM guidelines, and ensuring the store's image aligns with brand standards.

Key Competencies:

  • Achievement Oriented: Strive for excellence in all aspects of work.
  • Product Knowledge: Develop in-depth understanding of products, including features, benefits, and target audience.
  • Customer Focus: Prioritize customer satisfaction, ensuring their needs are met through effective communication and problem-solving skills.

Soft Skills:

  • Passion for Fashion: Demonstrate a genuine enthusiasm for fashion and commitment to staying up-to-date with industry trends.
  • Teamwork: Collaborate effectively with colleagues to achieve common goals and maintain a positive working environment.

Estimated Salary: £25,000 - £30,000 per annum, depending on experience and qualifications.



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