Sales Assistant

6 days ago


Edinburgh, Edinburgh, United Kingdom Max Mara Fashion Group Full time

About Max Mara Fashion Group

Max Mara Fashion Group is a renowned leader in the fashion industry, recognized for its commitment to excellence and innovation. With a rich history dating back to 1951, the company has established itself as a pioneer in modern pret-à-porter fashion.

Job Title: Marella Sales Assistant (Full Time) – Harvey Nichols – Edinburgh

Estimated Salary: £25,000 - £30,000 per annum, depending on experience

Key Responsibilities:

  • To provide exceptional customer service, ensuring that customers receive a tailored experience that meets their needs and exceeds their expectations.
  • To maintain a thorough knowledge of products, including their features, benefits, and pricing, in order to make informed recommendations and drive sales.
  • To work collaboratively with colleagues to achieve sales targets, promote brand awareness, and maintain a positive store environment.
  • To process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • To maintain a high level of visual merchandising standards, ensuring that products are displayed in an appealing and organized manner.
  • To adhere to Brand guidelines, procedures, and protocols, ensuring consistency across all aspects of the business.
  • To develop and implement CRM activities, utilizing tools such as iPad and mobile devices to enhance customer relationships and drive sales growth.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A passion for fashion, with a keen eye for detail and a willingness to stay up-to-date with the latest trends.
  • The ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Basic mathematical skills, with the ability to handle cash and process transactions accurately.
  • Ability to maintain a professional image, adhering to Brand guidelines and maintaining a high level of personal appearance.


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