Senior Collections Specialist

1 day ago

Wolverhampton, Wolverhampton, United Kingdom Grafton Recruitment Full time
Interim Senior Collections Officer (Hybrid)

We are seeking an experienced Interim Senior Collections Officer to join our client, a specialist in Financial Services / Mortgage Lending.

The successful candidate will be responsible for confidentially negotiating mortgage payment arrangements and finding alternative solutions for customers to minimize debts.

This role offers hybrid working and a great benefits package.

Key Responsibilities:
  • Manage financial support throughout the customer journey.
  • Ensure compliance with statutory and regulatory requirements.
  • Develop and implement effective debt resolution strategies.
  • Collaborate with cross-functional teams to achieve business objectives.

Requirements:

  • Experience in mortgage collections, preferably within Financial Services.
  • Strong analytical and problem-solving skills.
  • Excellent communication and negotiation skills.
  • Ability to work in a fast-paced environment.

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