Store Operations Lead

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lush Group Full time

We are looking for a Store Operations Lead to join our team in Newcastle. As a key member of our retail operations, you will be responsible for crafting and delivering exceptional customer experiences and fostering a welcoming and vibrant shop floor.

Job Description

The successful candidate will have a proven track record of driving sales growth by analysing key business metrics, setting targets, and maximising sales through events, parties, and outreach initiatives. They will also ensure the shop is well-stocked, visually appealing, and product displays are adjusted to reflect current sales trends and seasonal changes.

Able to navigate difficult conversations, set and manage expectations and support their management team. The ideal candidate will balance the needs of the business, ensuring the team's morale is maintained and motivated.

  • Lead and inspire your team to deliver exceptional customer experiences.
  • Drive sales growth by analysing key business metrics.
  • Ensure the shop is well-stocked and visually appealing.

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