Director of Client Relations
1 day ago
**Job Summary**
The Director of Client Relations is responsible for leading the Client Services team and driving operational excellence across the organization. As a key member of the leadership team, you will play a critical role in delivering exceptional service to our valued clients and contributing to the company's growth and expansion.
Main Responsibilities:**
- Team Leadership:** Directly supervise and lead the Client Services team, ensuring seamless day-to-day operations and long-term goals are met.
- Operational Efficiency:** Develop and implement processes to improve operational efficiency, reduce costs, and increase productivity.
- Client Satisfaction:** Ensure consistently high levels of client satisfaction through effective issue resolution, proactive communication, and regular feedback.
- Collaboration:** Work closely with cross-functional teams to develop and execute strategic initiatives that drive business growth and expansion.
Requirements:**
- A minimum of 5 years of experience in a client service leadership role, preferably in the financial services industry.
- Proven track record of success in leading high-performing teams and driving business results.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal stakeholders.
- Proficiency in reporting, collaboration, and teamwork.
About Exante:
We are committed to creating a work environment that inspires innovation, creativity, and collaboration. Our employees enjoy a competitive compensation package, including an estimated salary range of $90,000 - $120,000 per year, depending on experience and qualifications. We also offer ongoing education and training programs, opportunities to network and connect, and global career opportunities.
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