Food and Beverage Service Expert

4 weeks ago


Chester, Cheshire, United Kingdom The Forge Full time
Food and Beverage Service Expert

The Forge Restaurant is seeking a skilled Food and Beverage Service Expert to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring that every guest has an unforgettable dining experience.

Key Responsibilities:

• Provide exceptional customer service and ensure that every guest feels welcome and valued
• Work closely with the kitchen team to ensure that food and drinks are served smoothly and efficiently
• Maintain a clean and tidy bar and restaurant area, adhering to high standards of hygiene and presentation

Ideal Candidate:

• Passionate about food and drink and committed to delivering exceptional customer experiences
• Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
• Ability to work flexibly and adapt to changing circumstances

Benefits:

• Heavily discounted Staff Room Rates at all Castlebridge properties
• 50% off your bill when you dine in one of our Restaurants or Bars
• Fully funded Apprenticeship programme to develop your career
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week
• Referral schemes for referring your friends or family to join our team
• Flexible shift patterns and contracts available to suit your lifestyle
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it
• Employee Assistance Programme - free, confidential advice available 24/7 to you
• An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds

Restaurant Assistant with a Passion for Excellence

The Forge Restaurant is seeking a skilled Restaurant Assistant to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring that every guest has an unforgettable dining experience.

Key Responsibilities:

• Provide exceptional customer service and ensure that every guest feels welcome and valued
• Work closely with the kitchen team to ensure that food and drinks are served smoothly and efficiently
• Maintain a clean and tidy bar and restaurant area, adhering to high standards of hygiene and presentation

Ideal Candidate:

• Passionate about food and drink and committed to delivering exceptional customer experiences
• Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
• Ability to work flexibly and adapt to changing circumstances

Benefits:

• Heavily discounted Staff Room Rates at all Castlebridge properties
• 50% off your bill when you dine in one of our Restaurants or Bars
• Fully funded Apprenticeship programme to develop your career
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week
• Referral schemes for referring your friends or family to join our team
• Flexible shift patterns and contracts available to suit your lifestyle
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it
• Employee Assistance Programme - free, confidential advice available 24/7 to you
• An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds

Hospitality Professional with a Focus on Customer Satisfaction

The Forge Restaurant is seeking a skilled Hospitality Professional to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring that every guest has an unforgettable dining experience.

Key Responsibilities:

• Provide exceptional customer service and ensure that every guest feels welcome and valued
• Work closely with the kitchen team to ensure that food and drinks are served smoothly and efficiently
• Maintain a clean and tidy bar and restaurant area, adhering to high standards of hygiene and presentation

Ideal Candidate:

• Passionate about food and drink and committed to delivering exceptional customer experiences
• Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
• Ability to work flexibly and adapt to changing circumstances

Benefits:

• Heavily discounted Staff Room Rates at all Castlebridge properties
• 50% off your bill when you dine in one of our Restaurants or Bars
• Fully funded Apprenticeship programme to develop your career
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week
• Referral schemes for referring your friends or family to join our team
• Flexible shift patterns and contracts available to suit your lifestyle
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it
• Employee Assistance Programme - free, confidential advice available 24/7 to you
• An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds


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