Risk Management Specialist

1 day ago


Southampton, Southampton, United Kingdom Stride Resource Management Full time

**Job Title:** Claims Resolution Expert

**Company Overview:** Stride Resource Management is a well-established Broker with a strong presence in the industry. Our company values expertise, innovation, and customer satisfaction.

**Job Description:

Claims Resolution Expert

We are seeking an experienced Claims Resolution Expert to join our team in Southampton. As a key member of our claims department, you will be responsible for managing a small caseload of complex and contentious claims, from investigation to settlement.

The ideal candidate will have extensive knowledge of insurance policies, coverage types, and claims procedures. They will also possess excellent communication and negotiation skills, with the ability to build and maintain positive relationships with clients, insurers, loss adjusters, legal representatives, and industry partners.

**Key Responsibilities:

  • Manage a small caseload of complex and contentious claims, from investigation to settlement.
  • Apply extensive knowledge of insurance policies, coverage types, and claims procedures to assess and adjudicate claims within established timelines and guidelines.
  • Collaborate with internal departments, external vendors, and stakeholders to ensure timely and efficient claims resolution.
  • Develop and maintain positive relationships with clients, insurers, loss adjusters, legal representatives, and industry partners to enhance customer satisfaction and loyalty.

**Requirements:**
* 5+ years of experience as a Claims Handler or Claims Executive within a commercial lines broker.
* Proven track record of building and maintaining relationships with clients and industry partners.
* Strong knowledge of insurance policies, coverage types, and claims procedures.

**Benefits:**
* Competitive salary up to £45K (depending on experience).
* Hybrid working arrangement, allowing for flexibility and work-life balance.
* Opportunity to work with a well-established and reputable Broker.

**Estimated Salary Range:** £40,000 - £45,000 per annum.



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