Operational Supervisor
24 hours ago
Job Role Overview
Mtjoy is seeking an experienced Supervisor to join our dynamic team. As a key member of our operations staff, you will be responsible for overseeing the delivery of our building maintenance services across the south of England.
Key Responsibilities
• Monitor and supervise work delivered in the field by operatives and sub-contractors
• Ensure compliance with Contract and Company processes and procedures
• Support and empower operatives to make decisions and achieve the right work at the right time
• Manage, measure, and monitor operatives and subcontractors to ensure high-quality service and workmanship
• Escalate serious events or occurrences to the Lead Supervisor
• Be accountable for jobs managed, supporting the Operations Centre with technical queries or general issues
• Recruit and induct operatives, ensuring a professional introduction to the company and contract
• Understand and deliver toolbox talk topics, ensuring operatives attend when required
• Reinforce the Health and Safety culture by ensuring company practices and policies are followed and adhered to
• Carry out employee investigations, absence management procedures, and accident incident and near-miss investigations
• Provide escalation as part of an out-of-hours service
• Ensure operatives use their vehicles safely, reporting accidents and damage when it occurs
Requirements
• Technical expertise, qualifications, or apprenticeship in a trade skill
• IOSH Managing Safely
• Construction Skills Certificate Scheme Accreditation (desirable)
• Full, clean driving license
• 5 years' experience of working in a Building Maintenance environment
• 2 years' experience of working in Social Housing environment (preferred)
• Exposure to a Maintenance Contract that has used the Systems Thinking Methodology and Principles to deliver the service (desirable)
About Mtjoy
We take pride in everything we do. This means we expect all our employees to present a professional appearance at all times, keep their vehicles clean and tidy, and keep their work area safe, tidy, and well-organized. We have Integrity, built-in.
Key Information
Department: Portsmouth Council Maintenance
Geographical Area: Portsmouth
Location: PO2 8AA
Hours: 40
Salary: £38,902
Who you report to: Repairs Managers
Who reports to you: Operatives
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