Leisure Manager Role
4 weeks ago
Role Overview
We are currently seeking an experienced Leisure Manager to join our dynamic team in London.
About the Role
The successful candidate will be responsible for ensuring a seamless guest experience, from start to finish. This includes being the primary point of contact for guests, managing front-of-house operations, and maintaining high standards of customer service.
Main Responsibilities
- Ensure all guests have an exceptional experience, responding promptly to their needs and resolving any issues that may arise.
- Manage the daily operations of the venue, including supervising staff, maintaining health and safety protocols, and ensuring compliance with food management policies.
- Lead shifts, briefing team members on key tasks and objectives, and promoting a positive work environment.
- Maintain up-to-date knowledge of all F&B offerings, ensuring team members adhere to brand guidelines at all times.
- Work closely with the management team to address maintenance issues, resolve conflicts, and implement process improvements.
Requirements
- 3+ years' experience in a supervisory or management role within the hospitality or leisure sector.
- Energetic personality, excellent communication skills, and a can-do attitude.
- Flexibility to work varied shifts, including evenings and weekends.
- Ability to commute to the venue.
What We Offer
We provide a comprehensive benefits package, including:
- 28 days' holiday per year.
- Free access to bowling and activities (off-peak times).
- 25% discount on food and drink.
- Ongoing training and development opportunities.
- A supportive team environment.
- Cycle-to-work scheme and refer-a-friend programme.
Salary Information
The estimated salary for this role is £34,000 per annum, based on industry standards for a senior manager position in London.
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