Senior Technical Support Specialist
3 weeks ago
Senior Technical Support Specialist
About the Role:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Cloud Decisions in London. The successful candidate will be responsible for providing expert technical support for our clients, with a focus on 3rd line support activities.
The ideal candidate will possess strong technical skills in VMware, Veeam, HPE, SCCM, and other related technologies. Additionally, they should have confidence in on-site client support, particularly in the financial industry.
Key Responsibilities:- Provide expert technical support for clients, including on-site support activities
- Work closely with clients to understand their technical requirements and provide solutions
- Maintain up-to-date knowledge of emerging technologies and trends in the field
- Strong technical skills in VMware, Veeam, HPE, SCCM, and other related technologies
- Confidence in on-site client support, particularly in the financial industry
- Hybrid working arrangement
- 25 days annual leave (plus bank holidays)
- Additional half-day holiday on your birthday
- Salary sacrifice pension scheme
- Cash plan medical care
- Private medical insurance
- Quarterly prize draw
- Employee discounts
- Access to well-being support
£60,000 - £65,000 per annum
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