Senior Technical Support Specialist
3 weeks ago
Job Summary
We are seeking a highly skilled Senior Technical Support Specialist to join our Experis team. As a Field Engineer - Electronics and Mechanical Systems, you will be responsible for providing technical support to customers and internal stakeholders, ensuring the effective operation of digital solutions.
The ideal candidate will have a strong understanding of electronic and mechanical systems, as well as experience in troubleshooting and resolving technical issues. You will work closely with our team to ensure customer satisfaction and maintain our reputation as a leading provider of technical support services.
About the Role
- Provide technical support to customers and internal stakeholders via phone, email, and on-site visits.
- Troubleshoot technical issues and provide effective solutions to ensure project success.
- Collaborate with the team to identify and resolve technical problems.
- Maintain accurate records of customer interactions and technical issues.
Requirements
- Degree in Electronic or Mechanical Engineering, Computer Science, or related field.
- Strong knowledge of electronic and mechanical systems.
- Experience in troubleshooting and resolving technical issues.
- Excellent communication and interpersonal skills.
Salary: £30,000 - £35,000 (dependent on experience)
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