Airport Retail Professional

2 days ago


Horley, Surrey, United Kingdom World Duty Free - WDF Full time

We are looking for a talented Customer Service Assistant to join our team at World Duty Free - WDF at Gatwick Airport. This exciting opportunity offers a competitive hourly rate plus excellent benefits, including a 20% premium for unsociable hours.

About the Role

This is a fantastic chance to be part of a dynamic team that provides an exceptional customer experience, building rapport with customers and sharing knowledge and passion for luxury products.

Key responsibilities include:

  • Delivering an individualised world-class service experience for every customer
  • Maximising sales opportunities using world-class service skills and knowledge of products and promotions
  • Demonstrating positive personal behaviours and a can-do attitude
  • Working independently or as part of a team to achieve operational standards across the store

The successful candidate will have a strong focus on delivering exceptional customer service, driving sales growth and maintaining high standards of operational excellence.



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