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Culinary Services Manager

4 weeks ago

Doncaster, Doncaster, United Kingdom Serco Full time

Main Purpose:

To oversee the delivery of catering services within HMP Doncaster, ensuring compliance with all relevant regulations, legislation, and guidelines.

Main Accountabilities:

  • To work with the Catering Manager and team in the delivery of catering services, adhering to Health & Safety and Food Safety Regulations.
  • To organize, supervise, and provide varied and healthy meals for prisoners, including special diets, events, and religious occasions.
  • To deputize for the Head Chef/Team Leader in their absence, leading the catering provision.
  • To ensure maintenance checks of equipment and infrastructure are completed, reporting defects to Facilities Management.
  • To provide meals with a hot or cold drink outside normal mealtimes for prisoners who have missed a meal.
  • To maintain the security and food safety of all foodstuffs during delivery, storage, and distribution within the kitchen area.
  • To record and document relevant paperwork to comply with food hygiene regulations, Health & Safety, HACCP, and Company Policies.
  • To provide training and supervision to kitchen workers and prisoners involved in food production or service.
  • To perform random Quality Checks at food service points before, during, and after mealtimes.
  • To address complaint issues and trends with a cohesive approach, working with the catering team.
  • To work shift work and weekends as operationally required.
  • To assist in prisoner movements and searches to and from the kitchen.
  • To train for and carry out other work reasonably acceptable within the post holder's capabilities.

What you will need for the role:

  • A strong commitment to the rehabilitation of prisoners.
  • Experience working in a people-centered environment, with a good team ethic.
  • Good working knowledge of a large catering operation, ideally with a minimum of 3 years' experience in a similar post, preferably within a custodial environment.
  • Good supervisory skills, strong interpersonal skills, and good oral and written communication.
  • Excellent time management.
  • Basic computer skills, including knowledge of Excel, Word, and Outlook applications.
  • Able to demonstrate resilience, with a basic understanding of conflict resolution and de-escalation, risk, and conflict management.
  • Assertive, creative, and progressive, with good problem-solving skills.

Essential Qualifications:

  • Literacy and Numeracy Level 2 or equivalent GCSE.
  • Level 2- Food Safety.
  • Level 2- Hazard Analysis and Critical Control Point (HACCP).
  • Awareness of Allergen Control within Catering.
  • Level 2- First Aid at Work.

Desirable:

  • City & Guilds /1 & 2 or equivalent NVQ or similar in Food preparation and Production.
  • Level 2- Food Safety.
  • Level 2- Hazard Analysis and Critical Control Point (HACCP).
  • Level 2- Allergens in Catering.
  • Level 2- HSE.

What we offer:

  • Up to 6% contributory pension scheme.
  • Days annual leave plus bank holidays.
  • A range of benefits to support the health and wellbeing of you and your family.
  • Access to a huge range of discounts and exclusive deals.
  • A fantastic culture and supportive team.
  • Company discounts.
  • Interesting and enjoyable work.
  • Committed to professional and personal development.