Culinary Operations Manager
4 weeks ago
About the Role:
We are seeking a highly skilled and experienced Food Service Director to join our team at One Retail. As a key member of our operations team, you will be responsible for overseeing the delivery of exceptional food and customer service across our catering operations.
Key Responsibilities:
- Food Quality and Safety: Ensure that all food is prepared to the highest standards, meeting the expectations of our customers and adhering to all relevant health and safety regulations.
- Team Management: Supervise and motivate our culinary and catering teams to deliver impeccable food and customer service, providing guidance and support as needed.
- Operational Efficiency: Oversee the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans to drive sales and improve customer satisfaction.
- Communication: Communicate regularly with your line manager to monitor key performance indicators (KPIs) and targets, ensuring that we are meeting our business objectives.
- Brand Representation: Represent One Retail and maintain a positive brand image, ensuring that our values and standards are upheld at all times.
- Service Innovation: Identify opportunities for new food or service concepts to drive sales and improve customer satisfaction, working closely with our culinary and service teams to implement these ideas.
What We Offer:
As a Food Service Director at One Retail, you will have the opportunity to progress your career in a dynamic and supportive environment, with access to training and development opportunities to help you achieve your goals.
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