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Counter Assistant

2 months ago

Guildford, Surrey, United Kingdom WHSmith Full time

About the Role

We are seeking a skilled Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.

Key Responsibilities

  • Deliver outstanding customer service to all customers, ensuring their needs are met and exceeded.
  • Manage queues and ensure efficient service delivery, minimizing wait times for customers.
  • Meet high standards of governance and attention to detail, maintaining accuracy and quality in all aspects of the role.
  • Collaborate with colleagues to achieve team goals and objectives, supporting a positive and inclusive work environment.

What We Offer

As a Counter Assistant at WHSmith, you will enjoy a range of benefits, including a competitive salary, pension scheme, paid annual leave, and employee discounts. You will also have access to our Employee Assistance Programme, providing support for your wellbeing and career development.

About Us

WHSmith is a leading retailer with a rich history of providing excellent customer service. We are committed to creating a welcoming and inclusive environment for our customers and colleagues, and we are proud to be an employer of choice in the industry.