Continuous Improvement Manager
2 weeks ago
We are seeking a highly skilled and experienced Continuous Improvement Manager to lead and drive our efforts in enhancing operational efficiency and effectiveness at GBS Global Applied Knowledge. The ideal candidate will have a deep understanding of continuous improvement methodologies, with a strong emphasis on light touch approaches (such as Lean, Agile, and Kaizen). Experience in higher education is essential, as the role will involve working closely with academic and administrative departments to foster a culture of continuous improvement across the organisation.
Main Responsibilities- Design and Execute Continuous Improvement Initiatives: Develop and implement comprehensive continuous improvement plans, programs, and initiatives in line with the company strategy and goals.
- Lead Cross-Functional Teams: Collaborate with stakeholders to identify areas of improvement, streamline processes, systems, and enhance efficiency across departments.
- Utilize Continuous Improvement Methodologies: Apply light touch methodologies such as Lean, Agile, or Kaizen to drive efficiency, reduce waste, and improve service delivery.
- Develop and Implement Process Improvements: Collaborate with stakeholders to develop and implement process improvements that enhance the student and employee experience.
- Facilitate Meetings and Workshops: Facilitate meetings, workshops, and collaborative discussions to encourage a culture of continuous improvement.
- Monitor and Report on Success: Monitor and report on the success and outcomes of improvement initiatives.
- Assess and Provide Feedback: Regularly assess the impact of continuous improvement initiatives and provide feedback to stakeholders.
- Document Continuous Improvement Activities: Create and maintain documentation of all continuous improvement activities, including progress reports and case studies.
- Advocate for Best Practices: Advocate for and implement best practices in continuous improvement within the higher education context.
- Mentor and Support Staff: Mentor and support staff in developing their own continuous improvement skills and knowledge.
- Promote a Positive Environment: Promote a positive and collaborative environment that encourages creativity and innovation.
- Apply Project Management Methodologies: Apply project management methodologies to ensure structured and effective implementation of improvement initiatives.
- Communicate Project Status: Communicate project status, challenges, and successes to all relevant stakeholders.
- Manage Operational Performance: Day-to-day management of operational performance across the team, including assigning and managing work effectively, utilizing individuals' appropriate strengths, and conducting regular 121s with team members.
- Ensure Compliance: Ensure compliance with regulatory requirements and industry standards in higher education.
- Champion Quality: Ensure the team maintains a quality campus experience through the delivery of a highly student-focused continuous improvement support.
- Handle Confidential Information: Ensure the team applies sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff.
- Bachelor's Degree: Bachelor's degree in Business Administration, Organisational Development, or a related field.
- Minimum 5 Years Experience: Minimum of 5 years of experience in continuous improvement, with a focus on light touch methodologies.
- Proven Experience in Higher Education: Proven experience working in higher education or a similar environment.
- Strong Track Record: Strong track record of leading successful continuous improvement initiatives that have resulted in measurable gains.
- Expertise in Continuous Improvement Methodologies: Expertise in continuous improvement methodologies (such as Lean, Agile, Kaizen, or Six Sigma).
- Exceptional Communication and Interpersonal Skills: Exceptional communication and interpersonal skills, with the ability to engage and inspire diverse groups of stakeholders.
- Strong Analytical Skills: Strong analytical skills, with the ability to assess complex processes and identify opportunities for improvement.
- Experience in Project Management: Experience in project management, including leading cross-functional teams and managing multiple projects simultaneously.
- Ability to Work Independently: Ability to work independently, as well as part of a team, in a fast-paced and dynamic environment.
- Strong Analytical, Data Interpretation, and Problem-Solving Abilities: Strong analytical, data interpretation, and problem-solving abilities.
- Good Understanding of Microsoft Systems: Good understanding of Microsoft systems and excellent general IT competence.
- Ability to Work to Set KPIs and Service Level Agreements: Ability to work to set KPIs and Service Level Agreements.
The Continuous Improvement Manager will also be expected to demonstrate their commitment to GBS values and regulations, including equal opportunities policy, the GBS's Social, Economic, and Environmental responsibilities, and their Health and Safety responsibilities to ensure a safe and secure working environment for staff, students, and other visitors to the campus.
-
Continuous Improvement Professional
3 weeks ago
Leeds, Leeds, United Kingdom Rise Technical Recruitment Full timeJob Summary:Rise Technical Recruitment is seeking a highly skilled Process Engineer to join our client's team in a key role driving continuous improvement across their state-of-the-art facility.About the Role:Play a pivotal role in the continuous improvement of the company's state-of-the-art facility.Work on a wide range of capital improvement projects from...
-
Continuous Improvement Manager
2 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeAbout the RoleWe are seeking a highly motivated and innovative Continuous Improvement Manager to drive our efforts in enhancing operational efficiency and effectiveness at GBS Global Applied Knowledge. The ideal candidate will have an understanding of continuous improvement methodologies, with an emphasis on light touch approaches such as Lean, Agile, and...
-
Continuous Improvement Manager
2 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeAbout the RoleWe are seeking a highly motivated and innovative Continuous Improvement Manager to drive our efforts in enhancing operational efficiency and effectiveness at GBS Global Applied Knowledge. The ideal candidate will have an understanding of continuous improvement methodologies, with an emphasis on light touch approaches such as Lean, Agile, and...
-
Leeds, Leeds, United Kingdom Burberry Limited Full timeAbout the RoleBurberry Limited is seeking a highly skilled Continuous Improvement and Quality Assurance Manager to join our team. As a key member of our HR Operations function, you will play a critical role in driving process excellence and operational efficiency across the organization.Key ResponsibilitiesProcess Governance and Maintenance: Ensure the...
-
Leeds, Leeds, United Kingdom Burberry Limited Full timeAbout the RoleBurberry Limited is seeking a highly skilled Continuous Improvement and Quality Assurance Manager to join our team. As a key member of our HR Operations function, you will play a critical role in driving process excellence and operational efficiency across the organization.Key ResponsibilitiesProcess Governance and Maintenance: Ensure the...
-
Process Engineer
1 week ago
Leeds, Leeds, United Kingdom Rise Technical Recruitment Limited Full timeJoin Our Team as a Process EngineerWe are seeking a highly skilled Process Engineer to join our team at Rise Technical Recruitment Limited. As a Process Engineer, you will play a key role in driving continuous improvement across our state-of-the-art facility.About the RoleAs a Process Engineer, you will be responsible for working on a wide range of capital...
-
Process Improvement Specialist
1 week ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the RoleWe are seeking a highly skilled Process Improvement Specialist to join our team at Jet2holidays. As a key member of our Product department, you will play a vital role in driving continuous improvement and championing change within our systems and processes.Key ResponsibilitiesLead product-led projects from planning to go-live, collaborating...
-
Process Improvement Specialist
1 week ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the RoleWe are seeking a highly skilled Process Improvement Specialist to join our team at Jet2holidays. As a key member of our Product department, you will play a vital role in driving continuous improvement and championing change within our systems and processes.Key ResponsibilitiesLead product-led projects from planning to go-live, collaborating...
-
Process Improvement Specialist
7 days ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the RoleWe are seeking a highly skilled Process Improvement Specialist to join our team at Jet2holidays. As a key member of our Product department, you will play a vital role in driving continuous improvement and championing change within our organization.Key ResponsibilitiesLead product-led projects from planning to go-live, collaborating closely with...
-
Process Improvement Specialist
7 days ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the RoleWe are seeking a highly skilled Process Improvement Specialist to join our team at Jet2holidays. As a key member of our Product department, you will play a vital role in driving continuous improvement and championing change within our organization.Key ResponsibilitiesLead product-led projects from planning to go-live, collaborating closely with...
-
Process Improvement Specialist
4 days ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the RoleWe are seeking a highly skilled Process Improvement Specialist to join our team at Jet2holidays. As a key member of our Product department, you will play a crucial role in driving continuous improvement and championing change within our organization.Key ResponsibilitiesLead product-led projects from planning to go-live, collaborating closely...
-
Process Improvement Specialist
4 days ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the RoleWe are seeking a highly skilled Process Improvement Specialist to join our team at Jet2holidays. As a key member of our Product department, you will play a crucial role in driving continuous improvement and championing change within our organization.Key ResponsibilitiesLead product-led projects from planning to go-live, collaborating closely...
-
Process Improvement Specialist
3 days ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the RoleWe are seeking a highly skilled Process Improvement Specialist to join our team at Jet2holidays. As a key member of our Product department, you will play a vital role in driving continuous improvement and championing change within our organization.Key ResponsibilitiesLead product-led projects from planning to go-live, collaborating closely with...
-
Process Improvement Specialist
3 days ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the RoleWe are seeking a highly skilled Process Improvement Specialist to join our team at Jet2holidays. As a key member of our Product department, you will play a vital role in driving continuous improvement and championing change within our organization.Key ResponsibilitiesLead product-led projects from planning to go-live, collaborating closely with...
-
Process Improvement Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the RoleWe are seeking a highly skilled Process Improvement Coordinator to join our team at Jet2. As a Process Improvement Coordinator, you will play a key role in supporting the continuous improvement of our Product department processes and administration.Key ResponsibilitiesSupport the Successful Delivery of Product-Led ProjectsCollaborate with...
-
Process Improvement Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the RoleWe are seeking a highly skilled Process Improvement Coordinator to join our team at Jet2. As a Process Improvement Coordinator, you will play a key role in supporting the continuous improvement of our Product department processes and administration.Key ResponsibilitiesSupport the Successful Delivery of Product-Led ProjectsCollaborate with...
-
Senior Service Improvement Manager
6 days ago
Leeds, Leeds, United Kingdom NHS Resolution Full timeJob DescriptionNHS Resolution is seeking a highly skilled Senior Service Improvement Manager to join the team on a 3-month fixed-term contract with the possibility of extension or becoming permanent.About the RoleThe Claims Service Improvement Team operates within a continuous improvement environment, developing, maintaining, and improving operational...
-
Senior Service Improvement Manager
6 days ago
Leeds, Leeds, United Kingdom NHS Resolution Full timeJob DescriptionNHS Resolution is seeking a highly skilled Senior Service Improvement Manager to join the team on a 3-month fixed-term contract with the possibility of extension or becoming permanent.About the RoleThe Claims Service Improvement Team operates within a continuous improvement environment, developing, maintaining, and improving operational...
-
Senior Service Improvement Manager
2 weeks ago
Leeds, Leeds, United Kingdom NHS Resolution Full timeAbout the RoleWe are seeking a highly skilled Senior Service Improvement Manager to join our team on a 3 months fixed term / secondment contract with the possibility of extension or becoming permanent (subject to permanent roles being available).Key ResponsibilitiesConduct research and devise plans to enhance the overall efficiency of the claims...
-
Senior Service Improvement Manager
2 weeks ago
Leeds, Leeds, United Kingdom NHS Resolution Full timeAbout the RoleWe are seeking a highly skilled Senior Service Improvement Manager to join our team on a 3 months fixed term / secondment contract with the possibility of extension or becoming permanent (subject to permanent roles being available).Key ResponsibilitiesConduct research and devise plans to enhance the overall efficiency of the claims...
