Clinical Operations Manager
3 days ago
Pioneering a New Standard in Primary Care Services
At our organization, we are dedicated to delivering high-quality primary care services to the NHS. Our team of experts is passionate about making a difference in the lives of patients and communities across the North Region. With a strong focus on innovation, customer satisfaction, and operational excellence, we strive to be the leading provider of first-contact primary care services.
Salary: £45,000 - £55,000 per annum (dependent on experience)
About the Role
The Regional Service Manager will play a critical role in supporting the delivery of our sustainable scale within the core primary care market. As part of our operations team, you will lead the management and operational delivery of best-in-class service mobilisations, efficient utilisation of clinical resources, customer account management, and promote the work and services of Primary Care Physio across approximately 60 PCN services in the north.
Responsibilities:
- Mobilise new services in a primary care setting, including experience of GP IT systems.
- Develop and implement effective rota management systems.
- Craft clear agendas for meetings and events.
- Analyse data to inform decision-making and drive business growth.
- Build strong relationships with PCP's Regional Clinical Director, Lead FCPs, and other central function leads.
Requirements:
- Project management experience in a healthcare setting.
- Strong understanding of the NHS landscape, including national direction/initiatives and commissioning structures.
- Excellent communication and interpersonal skills.
- Ability to travel extensively throughout the North Region.
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