Risk Management Specialist
7 days ago
As a Risk Management Specialist, you will be responsible for overseeing and controlling dealer risk for the Stock Funding Portfolio. This includes risk analysis, negotiations, collections, and providing training and mentoring to dealers and their support staff on how to run their stocking plans.
You will work closely with the Sales and Credit Risk Functions to achieve Risk Mitigation. This will involve difficult and complex financial conversations with dealers, negotiating to recover outstanding funds, and to help prevent financial losses.
Mitigate Financial Risk:
Actively negotiate with car dealers to recover outstanding funds and prevent financial losses, while balancing assertiveness and professionalism to protect the company's financial interests and help support our growth ambitions.
Dealer Account Management:
You will review and identify potential exposure situations by working Early Warning Indicator Reports, Monthly Stock Audits, and work alongside our field risk, audit and sales teams to direct the course of action to be taken.
You will speak with dealers to address possible early warning signs and where possible help change dealer behaviours to avoid or reduce potential losses.
Dealer Support and Education:
You will work closely with dealers and their support staff to re-educate those with performance issues and bring their account management and performance back in line with our dealer funding guidelines and legal agreement.
Partnership and Support:
You will support the Dealer Services Team with dealer queries and support with risk-based queries on a day-to-day basis as well as support with the sale and disposal of terminated assets at our auction houses.
Experience in talking to customers, negotiating with people and navigating difficult situations, preferably in a Motor Finance, Motor Industry or a B2B setting.
Experience of coaching customer behaviour related to account performance.
We're an award-winning bank providing savings accounts and lending services to over one million customers. We're Secure Trust Bank Group.
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