Local Community Officer

3 weeks ago


Wembley, United Kingdom CIH International Housing Group Full time

Housing Services Coordinator

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We are seeking a highly skilled Housing Services Coordinator to join our team. As a key member of our staff, you will be responsible for coordinating housing services within a defined geographical patch. This is an exciting opportunity to make a real difference in the lives of our customers.

The successful candidate will have experience of working in a social housing setting and a good working knowledge of housing practice, housing law, and the principles of service charge management. You will be able to demonstrate values of care, dare, and collaborate in daily activities, while adapting and being flexible in a changing environment.

You will be required to manage the relationship and increase our reputation with Local Authority Partners and other external agencies. Additionally, you will participate in local initiatives that improve the lives of our customers. Your responsibilities will include managing complaints, estate services, tenancy management, anti-social behaviour, tenancy enforcement, and lettings management.

We offer a competitive salary of £40,915 per annum, based on a 37.5 hour week. You will also receive 28 days annual leave plus 8 bank holidays (pro rata for part-time), family-friendly approach, enhanced pension, option to buy or sell up to 5 days annual leave per year, life assurance cover 3 x your salary, cycle2work scheme, hybrid working, health cash plan scheme, interest-free tenancy deposit loan, season ticket loan, access to extensive learning and training opportunities, colleague virtual social platform, career progression opportunities with mentoring/coaching programmes, and employee assistance programme for colleague wellbeing.

Our company is committed to developing and implementing sustainability initiatives to reduce environmental impact and promote sustainable practices. We value diversity and are committed to promoting equality, diversity, and inclusion. We work collaboratively to support and develop all of our diverse employees and the communities we serve.



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