Store Manager

2 weeks ago


Washington, Sunderland, United Kingdom Signet Jewelers Full time

Our Store Managers are inspirational role models who aspire to continuously improve.

CELEBRATE LIFE & EXPRESS LOVE

Store Manager – H. Samuel – Washington

As a Store Manager at H. Samuel, you will be responsible for achieving the store's targets through promoting the sales culture in-store, building and inspiring a strong customer-first team, and ensuring compliance with company policies and procedures. You will be passionate about role modeling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You will also be responsible for consistent compliance with company instructions, policies, and processes and will be responsible for control of costs, payroll, shrinkage, and expenses for the store. You will also oversee the planning and organisation of operational activities within the store.

We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.

As the face of H. Samuel, we want you to reflect our brand, culture, and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion-conscious, business-casual dress code, which encourages our teams to celebrate their own tattoos, piercings, and style.

Jewellery, Watch & Gift Retail is truly unique.

In any of our H. Samuel stores, you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding, or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other.

Are you the perfect gem?

We're looking for suitable candidates to demonstrate the following:

  • An excellent track record of successfully achieving KPIs.
  • Experience of holding accountability for managing the commercial performance of a store.
  • Experience of leading store teams.
  • Experience of target-setting and interpreting business data.
  • An ability to inspire, coach, and develop your team to maximise potential and performance.
  • Proven track record of role modeling and consistently delivering amazing customer experiences.
  • Clear passion for our products and ability to put yourself in our customers' shoes.
  • A competitive spirit.
  • Basic knowledge of legislative responsibilities, e.g. recruitment, employment law, health and safety, trading standards.

What's next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you don't miss any updates with your application.

What will you receive in return?

Your Rewards

Upon joining us as a Store Manager, you'll be supported from day-one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.

In addition to being able to access dedicated Learning & Development resources, you'll also achieve the following benefits:

  • Competitive salary including sales incentives.
  • Generous discount of up to 30% off our fabulous products from day one.
  • An annual enhanced discount to celebrate the day you joined our team.
  • Retirement Savings plans which offer flexibility in the way you save for the future.
  • Immediate Life Assurance from day one.
  • A minimum of 33 days holiday per year.
  • Recognised qualifications, study support, and structured career progression.
  • Health and Wellbeing Scheme.
  • Financial Wellbeing scheme.
  • Give As You Earn scheme – An easy way to support causes close to your heart.
  • Real Rewards - exclusive discounts on groceries, travel, and leisure.

Apply now to see how your career could Shine with Signet


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