Customer and Trading Manager

3 weeks ago


Sheffield, Sheffield, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Customer and Trading Manager. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our convenience stores, providing exceptional customer service, and leading a team of colleagues to achieve business objectives.

Key Responsibilities
  • Manage store operations, including inventory management, stock control, and cash handling
  • Lead and motivate a team of colleagues to achieve sales targets and provide excellent customer service
  • Develop and implement strategies to improve store performance, including sales growth, customer satisfaction, and employee engagement
  • Collaborate with other store managers and the store management team to achieve business objectives
  • Ensure compliance with company policies and procedures, including health and safety, security, and customer service standards
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career development and progression. As a Customer and Trading Manager, you will have the opportunity to work in a dynamic and fast-paced environment, develop your leadership and management skills, and make a real difference to our customers and colleagues.

Requirements
  • Proven experience in a retail management or leadership role
  • Excellent communication and interpersonal skills
  • Ability to lead and motivate a team of colleagues
  • Strong analytical and problem-solving skills
  • Ability to work flexibly, including evenings and weekends
Benefits
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Flexible working arrangements, including condensed working hours
  • Discount card for shopping at Sainsbury's, Argos, Tu, and Habitat
  • Free food and hot drinks provided for colleagues in all our stores
  • Generous holiday entitlement, maternity and paternity leave
  • Pension scheme with employer matching contributions
  • Sainsbury's share scheme
  • Wellbeing support, including emotional support, counselling, legal, and financial advice
  • Colleague networks for support and development


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