Chief BPO Strategist

3 days ago


London, Greater London, United Kingdom Xpertise Recruitment Full time
Job Description

Xpertise Recruitment is seeking a seasoned professional to lead our BPO Advisory Services. As a key member of our team, you will be responsible for driving business growth through strategic outsourcing initiatives.

Key Responsibilities
  1. Client Engagement and Strategy:
    Develop and maintain strong relationships with clients, assessing their needs and creating tailored BPO strategies to drive business value.
  2. Project Management:
    Lead BPO projects from inception to completion, ensuring timely delivery, budget adherence, and exceptional quality.
  3. Business Development:
    Identify and pursue new business opportunities to expand our advisory practice, developing and presenting compelling proposals to prospective clients.
  4. Operational Excellence:
    Establish and refine effective processes and methodologies, ensuring adherence to industry regulations and company standards.
  5. Team Leadership:
    Guide and mentor a team of consultants and analysts, promoting a collaborative and forward-thinking work culture and supporting professional growth through training and development opportunities.

Xpertise Recruitment offers a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a seasoned BPO professional looking for a new challenge, we encourage you to apply.



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