Operational Resilience Governance Manager

2 weeks ago

Liverpool, Liverpool, United Kingdom MERJE Full time £60,000 - £70,000
Job Title: Operational Resilience Governance Manager

Our client, a leading insurance firm, is seeking an experienced Operational Resilience Governance Manager to strengthen their resilience framework and ensure the continuity of critical business operations.

Key Responsibilities:
  • Develop and implement a robust operational resilience framework aligned with industry best practices and regulatory requirements.
  • Collaborate with business units to identify and assess operational risks, including internal and external threats, emerging risks, and dependencies on critical suppliers and vendors.
  • Conduct scenario analysis and stress testing exercises to evaluate the company's resilience to various disruptive events and potential impacts.
  • Conduct business impact analysis (BIA) to assess the potential consequences of operational disruptions on critical business functions, processes, and stakeholders.
  • Coordinate and facilitate resilience testing and exercise activities, including tabletop exercises, simulations, and crisis scenarios, to validate response plans and enhance preparedness.
  • Provide training and awareness sessions to employees on operational resilience concepts, procedures, and roles and responsibilities.
  • Establish key performance indicators (KPIs) and metrics to monitor the company's resilience capabilities and track progress against resilience objectives.
  • Prepare regular reports and dashboards for senior management and relevant stakeholders to communicate resilience status, issues, and recommendations.
Requirements:
  • Proven experience in operational resilience, business continuity planning, or risk management within a complex organization or industry.
  • Bachelor's degree in Business, Risk Management, Emergency Management would be beneficial.
  • Excellent analytical, problem-solving, and decision-making skills, with the ability to assess and manage complex risks and issues.
  • Effective communication and stakeholder management skills, with the ability to engage and influence stakeholders at all levels of the organization.
  • Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
  • Proficiency in resilience planning tools, software, and technologies.

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