Customer Service Ambassador

3 weeks ago


Canning Town, Greater London, United Kingdom DoubleTree by Hilton ExCeL Full time

**Job Description:**

We are looking for a dedicated and customer-focused Food & Beverage Assistant to join our team at DoubleTree by Hilton ExCeL. This role involves providing exceptional service to our guests, preparing and serving beverages, and maintaining a high level of cleanliness and organization in the food and beverage areas.

**Responsibilities:

  1. Serve beverages to our guests in a timely and efficient manner.
  2. Ensure all tables are set and ready for welcoming guests.
  3. Communicate effectively with colleagues and guests to ensure seamless service delivery.
  4. Maintain a high level of cleanliness and organization in the food and beverage areas.

**Requirements:**

  • Prior experience in a fast-paced food and beverage environment is preferred but not essential.
  • Excellent communication and interpersonal skills.
  • Able to work independently with minimal supervision.
  • Friendly and courteous demeanor.

**What You'll Get:

■ Competitive hourly rate: £11.65 per hour

■ Zero-hour contract for flexibility and work-life balance

■ Ongoing training and development opportunities to enhance your skills and knowledge

■ Access to our Employee Assistance Line for mental health support and wellbeing

■ Worldwide employee discounts through the Go Hilton program



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