Visa Consultant
4 weeks ago
About CIBT Visa Consultants
CIBT is the leading global provider of immigration and visa services for corporations and individuals. Our team of expert immigration and visa professionals, attorneys, and qualified migration consultants are located in over 60 offices in 27 countries.
As a Visa Consultant at CIBT, you will work with clients to coordinate visa, passport, and related services. You will provide expert advice and support to ensure accurate, efficient, and timely processing of documents.
Key Responsibilities
- Provide expert phone and email support to assist clients in completing application forms for visas, passports, and related services.
- Ensure clients have a clear understanding of requirements and that all applications and documents submitted are accurate, complete, and timely.
- Provide real-time updates throughout the process and promote best practice to meet Service Level Agreement (SLA) standards.
- Develop expert skills in visa and passport processing, maximizing efficiency and productivity, and work closely with CIBT teams to ensure seamless process.
- Bachelor's degree and 1-3 years' experience; highly desirable: experience in travel, hospitality, or embassy/consulate relations.
- Excellent written and oral communication skills, exceptional communication and interpersonal skills, and strong client-focused mentality.
- Proficiency with computer software, aptitude for learning new programs, and strong organizational and time management skills.
Join a dynamic and collaborative team
CIBT is committed to delivering a superior service experience to our clients. As a Visa Consultant, you will have the opportunity to work with a global team of experts and develop your skills in a dynamic and complex environment.
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