Optical Sales Consultant

7 days ago


London, Greater London, United Kingdom Penrith Full time

Company Overview

We are Vision Express, a leading optical retailer with over stores across the UK and Ireland. Our mission is to help our customers 'See More and Be More' by providing tailored and effective service.

Salary

The estimated salary for this role is around £18,000 - £20,000 per annum, depending on experience.

Job Description

This is an exciting opportunity to join our team as a Retail Optical Assistant. As a key member of our store team, you will be responsible for assisting customers in finding and selecting eyewear that meets their needs. You will help with frame adjustments, repairs, and fittings, as well as performing some pre-screening eye examinations and administrative tasks such as scheduling appointments and processing payments.

Required Skills and Qualifications

  • Excellent customer service skills with the ability to provide personalised assistance to customers
  • Great communication and rapport building skills to translate professional terminology into language understandable to patients
  • Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements
  • Ability to work as part of a team with colleagues across the whole store
  • Confidence, passion, drive, and enthusiasm
  • Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses

Benefits

  • Sales and performance-based bonus
  • Targeted incentives
  • Pension scheme
  • Life Assurance - 2 x basic annual salary
  • Private medical cover for you and your family
  • Free eyewear annually with eligibility from day one of joining us
  • Opportunities to get involved in the OneSight EssilorLuxottica Foundation
  • Discounts throughout the year for your friends and family
  • Employee Assistance Program offering confidential support and advice
  • 25 days annual leave increasing with length of service plus opportunity to buy or sell holiday
  • Flexible health-related benefits
  • Flexible lifestyle benefits

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