Senior Network Support Specialist

4 weeks ago


Corsham, Wiltshire, United Kingdom Fusion People Ltd Full time
Job Title: 3rd Line Network Support Engineer

Location: Corsham, Wiltshire (3 days in the office)

Salary: Up to £55,000 + Benefits

Role Type: Full time / Permanent

About the Role:

Fusion People Ltd is seeking a highly skilled 3rd Line Network Support Engineer to join our team. As a key member of our network support team, you will be responsible for providing expert-level support to our network infrastructure, including fault investigations, upgrades, and enhancements.

Key Responsibilities:

  1. Design and implement Internet Protocol (IP) networks, utilizing your expertise to ensure optimal performance and security.
  2. Respond to customer faults and network incidents, providing timely and effective resolutions.
  3. Manage the installation and configuration of new system elements, ensuring seamless integration with existing infrastructure.
  4. Test and commission new equipment and services, verifying compliance with UK security requirements.
  5. Ensure new services and systems meet UK security requirements, maintaining the highest standards of security and compliance.
  6. Manage obsolescence within the existing system, ensuring the system remains supportable and compliant with security requirements.
  7. Provide third-line support to operations teams, leveraging your expertise to resolve complex network issues.

Physical Requirements:

This position involves manual work, including lifting, bending, using tools, or standing for extended periods of time.

Essential Experience:

  1. Experience in the design and delivery of IP communication networks, ideally with Cisco accreditation.
  2. Knowledge of satellite communications technology would be an advantage.
  3. Experience working at a telecoms or satellite communication company.

Qualifications:

  1. Degree or equivalent in a relevant Engineering Discipline.

Security Clearance:

The successful candidate must be a sole UK national who is able to achieve and maintain Developed Vetting (DV) security clearance for this role.



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