Customer Service Representative

19 hours ago


Glasgow, Glasgow City, United Kingdom CCA Recruitment Group Careers Full time

About the Role:

As a Customer Service Advisor at CCA Recruitment Group Careers, you will be the primary point of contact for customers, providing exceptional support and resolving complex issues. This role involves handling inquiries, addressing customer concerns, and ensuring a positive experience for every interaction.

Key Responsibilities:

  • Provide top-notch customer service via phone, email, or in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong interpersonal skills and ability to build rapport with customers

Benefits:

  • Competitive salary: £12/hour (£24,960 annually)
  • Opportunity to work in a dynamic and growing company
  • Professional development opportunities and training programs

Location: Bridgeton

Hours: Full-time, 40 hours per week. Monday to Friday, 9 am-6 pm, with rotating Saturdays (9 am-5 pm)



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