Customer Support Coordinator

5 days ago


Cumnock, East Ayrshire, United Kingdom The Richmond Fellowship Scotland Full time
About the Role

We are seeking a dedicated Social Support Specialist to join our team in Scotland, where you will play a vital role in supporting vulnerable individuals in our community.

No prior care experience is necessary, as we provide comprehensive training and qualifications through our award-winning learning & development team.

Please note that due to service requirements, only female candidates will be considered for this position.

A valid driving licence and access to a manual vehicle are essential, as you will need to drive occasionally as part of your duties.

The estimated salary for this role is approximately £27,500 per annum.

Key Responsibilities
  • Assist individuals in engaging with their communities by planning and attending leisure activities such as day centres, cinemas, swimming pools, and more.
  • Help people maintain their tenancy by encouraging daily household tasks like housework, laundry, ironing, cooking, and shopping.
Benefits
  • TRFS Rewards Scheme: Earn cashback and discounts at various retailers.
  • Refer a Friend Scheme: Receive a £150 bonus for successful referrals.
  • TRFS is accredited as a Living Wage employer by the Living Wage foundation.


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