Fire and Security Systems Engineer

2 months ago

Leicester, Leicester, United Kingdom Marlowe Fire and Security Full time
About the Role

We are seeking an experienced Fire and Security Systems Engineer to join our team at Marlowe Fire and Security. As a Fire and Security Systems Engineer, you will be responsible for maintaining and repairing fire and security systems in accordance with current standards and customer requirements.

Key Responsibilities
  • Maintain fire and security systems in your assigned area.
  • Respond to service calls on all types of fire and security systems in line with current standards and customer requirements.
  • Plan and respond to routine and reactive call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from the stores team.
  • Attend training sessions as and when required.
  • Attend engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.
About Our Systems

We work with a range of fire and security systems, including:

  • Fire systems: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec.
  • Intruder systems: Galaxy, Texecom, Scantronic, Menvier, Risco.
  • CCTV systems: Hikvision, Dahua, Bosch, Generic Analogue Systems.
  • Access control systems: Paxton, PAC, Salto.
Requirements

To be successful in this role, you will need:

  • A technical background in the electrical/electronic industry.
  • Good all-round knowledge of fire and security systems.
  • Experience of front-line customer contact preferred.
  • Excellent organisational skills.
  • A professional and presentable demeanor, always.
  • The ability to deliver exceptional customer service.
  • ACE – Attitude, Commitment & Effort - the key to progression.
Benefits

We offer a range of benefits, including:

  • Basic salary: £28,000-£37,000 per annum.
  • Competitive and uncapped commission, overtime, and travel time.
  • Company vehicle and fuel card.
  • Company tablet and mobile phone.
  • Royal London Pension Scheme.
  • Life assurance x4 basic salary.
  • Employee recognition scheme.
  • Paid referrals scheme (up to £1,000 per successful candidate referral, unlimited referrals).
  • Paid holidays and bank holidays.
  • Holidays increasing after each year of service up to 25 days.
  • Birthday holiday.
  • Mental health support scheme.
  • Long service award (increments of 5 years).
  • Access to continued training at the Marlowe Academy.
  • Development and progression opportunities.
  • 4-day induction upon start, providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle and equipment.
About Marlowe Fire and Security

We are a specialist business within Marlowe Fire and Security Group, one of the fastest-growing and most innovative fire life safety and security service providers in the UK. We maintain the highest accreditations available to our industry, including NSI NACOSS Gold, NSI Fire Gold, BAFE, and NSI ARC Gold.

About Marlowe Fire and Security Group

Marlowe Fire and Security Group is the fire life safety and security specialist division of Marlowe plc. We operate 24/7, across the whole of the UK, working with clients of all sizes to provide end-to-end fire and security solutions across all sectors to ensure your safety, security, and compliance.

Our Business Includes:

Marlowe Fire and Security Group, Marlowe Fire and Security, Alarm Communications Limited (ACL), Griffin Fire, Hadrian Technology Limited (HTL), Marlowe Kitchen Fire Suppression, Fire Alarm Fabrication Services (FAFS), MJ Fire, MRFS, Island Fire, Morgan Fire, Marlowe Fire and Security (BBC).

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work

We do not offer Right to Work sponsorship. If you do not currently have the Right to Work in the UK, or will need additional support to extend your current Right to Work status, your application cannot be considered.

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