Client Manager

3 weeks ago

London, Greater London, United Kingdom Sainsbury's Full time

Client Manager

Nectar 360 is a fully integrated loyalty, insights, and media services agency that owns and operates the UK's largest loyalty program. As a Client Manager, you will be responsible for managing and developing key client relationships to drive revenue across all Nectar360 solutions in alignment with overall business targets.

Key Responsibilities:

  • Develop a deep understanding of the Nectar360 business and the clients' businesses to effectively manage relationships and share performance internally and externally.
  • Build strong relationships with clients, identify revenue opportunities, and apply Nectar360 solutions that align with the clients' marketing and sales objectives.
  • Work closely with key contacts, manage project timelines and budgets, ensure timely delivery of results to clients, and provide recommendations for future investment based on campaign evaluations.
  • Cultivate relationships with key personnel at Sainsbury's and relevant agencies, collaborate with internal teams, manage revenue generation from pipeline to conversion, and stay updated on industry trends and competitive threats to leverage opportunities.

Requirements:

  • Highly skilled professional with a deep understanding of our business capabilities and a strong focus on delivering revenue across all Nectar360 solutions.
  • Extensive experience in client management and media sales, ideally within the retail or FMCG industries.
  • Exceptional project management, communication, and presentation skills to effectively support clients in their annual planning process, deliver results within budget and timelines, and provide valuable insights and recommendations for future investment.
  • Self-motivation, proactive approach, and ability to stay up to date on industry trends and competitive threats to contribute to the ongoing success and growth of our business.

About Us:

Nectar 360 is a dynamic and forward-thinking organisation that is redefining customer engagement in the digital age. We foster a culture of innovation, autonomy, and future thinking, where your contributions will make a significant impact. We are committed to being a truly inclusive retailer, so you will be welcomed whoever you are and wherever you work. We take development seriously and promise to support you, and we recognise and celebrate colleagues when they go the extra mile and offer flexible working.

Benefits:

  • Colleague discount of 10% off at Sainsbury's, Argos, TU, and Habitat after 4 weeks, increasing to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day.
  • Pensions scheme and life cover.
  • Performance-related target bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform.
  • Annual holiday allowance and the ability to buy additional holiday.
  • Season ticket loans, cycle to work scheme, health cash plans, pay advance, and access to a great range of discounts from hundreds of other retailers.
  • Employee assistance programme.
  • Up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.

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