Account Manager
4 weeks ago
Key Responsibilities:
As a Key Account Manager at Premier Guarantee, you will serve as the lead point of contact for all customer account management matters. You will develop strong relationships with customers, key business executives, and stakeholders, and prepare sales reports. Accurate reporting of account status is crucial in this role, as is liaising with cross-functional teams internally to ensure a consistent customer experience.
About the Role:
Working closely with the LABC sales team, you will collaborate to achieve KPIs, while keeping our clients satisfied and engaged with our products and services long term. You will answer client queries, identify new business opportunities among existing customers, and assist with challenging client requests or issue escalations where needed.
Requirements:
- Proven work experience as an Account Manager, Key Account Manager, or similar relevant role.
- Experience in successfully generating new business.
- Demonstrable ability to communicate, present, and influence stakeholders at all levels, including senior leadership.
- Proven ability to manage multiple projects at a time, while maintaining sharp attention to detail.
What We Offer:
We offer a competitive package, including an annual bonus, excellent pension scheme, private medical insurance, and enhanced maternity/paternity leave (after 2 years of service). We also offer 25 days annual leave plus bank holidays, increasing to 30 days after 5 years of service.
About Us:
At Premier Guarantee, we value diversity, equity, and inclusion. We strive to create a work environment where diversity is celebrated, valued, and has equitable opportunities to succeed. We believe in building an inclusive and equitable workplace, where everyone can grow and thrive. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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