Drawing Office Services Technician
1 week ago
Job Purpose:
To deliver accurate and compliant M&E drawings throughout the contract region, ensuring timely and efficient project delivery.
Represent EMCOR UK as the key point of contact for all relevant stakeholders associated with Drawing Office & Document requests, providing exceptional customer service and support.
Under limited supervision, operate computer-aided design and drafting (CAD) systems to produce complex drawings in support of Engineering projects in critical/validated environments, adhering to regulatory and compliance requirements.
Custodian of Customer UK Technical Libraries: Implement a fully integrated life-cycle management process for the management of Equipment files and associated data, consistently deployed through the account.
Duties:
- Interface with all levels of EMCOR UK and customers' staff to produce complete engineering drawing layout packages and control the quality and integrity of validated and critical space drawings.
- Provide regular reports on progress and escalate issues as required to the Workplace Manager.
- Carry out on-site surveys of plant, equipment, and buildings to prepare high-quality drawings upon request.
- Update existing records & create new drawings from engineers' sketches and specifications to accurately represent modifications.
- Utilise latest AutoCAD 3D tools.
- Maintain documentation library of paper and electronic documents to include but not limited to: O & M manuals, Change control documents, Project turnover records, Validation / Qualification records, etc. Facilities, Plant and Equipment Maintenance and their histories, in order to meet compliance requirements.
Responsibilities:
- Ensure continued compliance with EMCOR UK and customers' corporate, regulatory, and statutory authority requirements.
- Develop controls designed to require that subcontractor's performance meets required quality standard.
- Promptly document all work to confirm authenticity, accuracy, compliance, and traceability. Follow Good Documentation Practices in all work.
- Review status of manuals – liaise with key engineering teams to define current accuracy of manuals and prepare a report as necessary.
Leadership:
Inspire co-workers to attain goals and pursue excellence. Identify opportunities for improvement and make constructive suggestions for change. Manage the process of innovative change effectively. Remain on the forefront of emerging industry practices.
Client Management:
Manage day-to-day client interaction. Set and manage client expectations. Develop lasting relationships with client personnel that foster client ties. Communicate effectively with clients to identify needs and evaluate alternative business solutions. Continually seek opportunities to increase customer satisfaction and deepen client relationships.
Communication:
Effective communication and interpersonal skills are essential for this role. The successful candidate will be able to communicate complex technical information to both technical and non-technical stakeholders.
Health and Safety:
Conversant with all the Safety and Statutory Legislation. Work safely, highlighting any HSE issues and reporting SOR's (Safety Observation Report). To carry out all reasonable tasks that may be requested from time to time by the Client, Management or EMCOR Group (UK).
Person Specification:
The ideal candidate will have the following skills and experience:
- Accredited user of AutoCAD (version 2013) onwards with a good understanding of 3D tools, preferably the Autodesk Building design Suite.
- Diploma or Degree in a related subject or a minimum of 5 years' experience in Engineering/Manufacturing companies, technical environments, and/or Life Science regulated industries.
- Knowledge if working in regulatory and compliance areas.
- Demonstrable knowledge and experience in Drawing Office software applications.
- A knowledge and understanding of building services and project management procedures, which can impact on the effectiveness of the service delivery.
- Computer literate working knowledge of Word, Excel, PowerPoint, Project.
- Significant and demonstrable ability to initiate processes and procedures.
- Effective communication and interpersonal skills.
- A good trouble shooter and problem solver.
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